Privacy Policy and Cookies
1. Who We Are
This website is operated by Mosarz LLC.
For questions concerning privacy or your personal information, contact:
Email: contact@mosarz.com
2. Information We Collect
Depending on how you interact with the website or communicate with us regarding The Silent Oracle, we may collect information such as:
your name;
email address;
telephone number;
billing or invoicing information;
shipping address;
purchase and product information;
customer-service correspondence;
website form submissions;
payment and transaction confirmation information;
edition and Certificate of Authenticity information;
information relating to provenance or ownership transfers; and
technical information generated when you access or use the website.
Purchases of The Silent Oracle are arranged directly through our customer-service process rather than through an online shopping cart or website checkout.
Mosarz LLC does not ask customers to send complete credit-card numbers, card security codes, banking passwords, or other complete payment credentials through ordinary email.
3. Information Collected Through Squarespace
This website is hosted and operated using Squarespace.
Squarespace may process information necessary to provide services such as:
website hosting;
website security;
forms;
website analytics;
cookie-preference functionality; and
other website infrastructure and functionality.
Depending on your interaction with the website and the site's current configuration, technical information may include:
IP address;
browser and device information;
pages viewed;
website activity;
session information; and
cookie or similar technology identifiers.
Information submitted through website forms may be processed or stored through Squarespace as part of providing those website services.
The website is not currently used to process purchases through a Squarespace shopping cart or checkout.
4. Payment and Transaction Information
Payment arrangements for The Silent Oracle are provided directly as part of the customer-service purchasing process.
Depending on the payment method used for a particular purchase, payment-related information may be processed by banks, financial institutions, payment processors, invoicing services, or other providers involved in completing the transaction.
Those providers may process information necessary to:
receive or transfer funds;
verify transactions;
prevent fraud;
comply with financial or legal requirements;
process refunds;
resolve disputes; and
maintain required transaction records.
Mosarz LLC may receive information such as:
purchaser name;
payment amount;
transaction date;
transaction or reference number;
payment status; and
other information reasonably necessary to confirm or administer the purchase.
Mosarz LLC generally does not need to receive complete payment-card credentials in order to administer a transaction processed through an independent payment provider or financial institution.
5. Shipping and Delivery Providers
When a purchase is prepared for shipment, we may provide information reasonably necessary for fulfillment and delivery to the applicable shipping carrier, customs intermediary, or other delivery-service provider.
This information may include:
purchaser or recipient name;
shipping address;
telephone number;
email address;
shipment details;
customs information where applicable; and
information necessary for tracking, signature delivery, or fulfillment.
We provide only information reasonably necessary for the applicable shipping, delivery, or customs purpose.
6. Why We Use Personal Information
We may use personal information to:
operate, maintain, and secure the website;
respond to inquiries;
communicate with prospective purchasers;
prepare quotations, invoices, or purchase documentation;
process and verify purchases;
confirm receipt of funds;
fulfill and ship purchases;
provide customer support;
process refunds, claims, or disputes;
prevent fraud or unauthorized transactions;
maintain accounting, tax, and business records;
maintain authenticity and provenance records;
administer Certificates of Authenticity;
comply with legal or regulatory obligations; and
establish, exercise, or protect our legal and intellectual-property rights.
If we offer optional marketing communications, we will use contact information for those communications only as permitted by applicable law and will provide an appropriate method to unsubscribe.
7. Cookies and Similar Technologies
Squarespace and other website-service providers may use cookies and similar technologies to operate and maintain this website.
Required Cookies
Required or essential cookies may support functions such as:
website security;
network and system integrity;
form functionality;
session management;
cookie preferences; and
other functionality necessary for the website to operate.
Where permitted by applicable law, these technologies may operate without optional consent because they are necessary to provide requested website functionality.
Analytics and Performance Cookies
Squarespace may also use analytics or performance technologies that help us understand how visitors interact with the website.
Depending on our configuration and applicable law, non-essential analytics technologies may be limited until the visitor provides the required consent.
The specific cookies and technologies used by Squarespace may change over time as Squarespace updates its services.
8. Cookie Choices
Where available, our Squarespace cookie banner allows visitors to manage applicable non-essential cookie choices.
You may decline optional cookies without losing the basic ability to browse the website or contact us regarding The Silent Oracle, although some non-essential functionality or analytics may be limited.
You may also manage cookies through your browser settings.
Additional information about cookies currently used by the website may be provided through our cookie-preference tools or public cookie inventory.
9. Advertising and Sale of Personal Information
We do not currently sell personal information for money.
We do not currently use personal information collected through this website for third-party targeted advertising or cross-context behavioral advertising.
If these practices change, we will update this Privacy and Cookie Policy and provide any consent, disclosure, or opt-out mechanisms required by applicable law.
10. Service Providers and Other Recipients
Personal information may be processed or disclosed to service providers reasonably necessary to operate the website, administer purchases, and conduct our business.
Current categories may include:
Squarespace
Website hosting, forms, security, analytics, cookie-management functionality, and related website services.
Financial Institutions and Payment Providers
Banks, payment processors, transfer services, invoicing providers, or other financial-service providers used to receive payments, confirm transactions, prevent fraud, issue refunds, resolve disputes, or satisfy financial and legal requirements.
The particular provider may vary depending on the payment method agreed upon for a purchase.
Shipping, Insurance, and Delivery Providers
Carriers, shipping services, insurers, customs intermediaries, and related providers used for shipment, tracking, delivery, insurance, customs processing, and signature confirmation.
Professional and Legal Service Providers
We may disclose relevant information to accountants, attorneys, insurers, professional advisers, technology providers, or other service providers where reasonably necessary to operate our business or protect our legal rights.
Government and Regulatory Authorities
We may disclose personal information where reasonably necessary to comply with a valid legal obligation, court order, governmental request, tax requirement, customs requirement, or other applicable law.
We do not provide service providers with personal information for unrelated purposes merely because they provide a service to us.
11. Provenance and Authenticity Records
Because The Silent Oracle is a numbered limited edition, Mosarz LLC may maintain long-term records connecting an edition number and Certificate of Authenticity with relevant transaction and provenance information.
These records may include information concerning:
the original purchaser;
edition number;
Certificate of Authenticity;
purchase date;
transaction reference;
replacement certificates;
reported ownership transfers; and
other information reasonably necessary to document authenticity or provenance.
These records help protect the authenticity and documented history of each edition.
We do not intend to publicly publish collector names, residential addresses, contact information, transaction details, or ownership information without separate permission unless disclosure is legally required.
12. Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to administer our relationship with the purchaser, or to comply with applicable legal obligations.
Certain records may need to be retained for longer periods, including:
accounting and tax records;
transaction records;
purchase documentation;
authenticity records;
Certificate of Authenticity records;
provenance records;
legal correspondence; and
records necessary to establish or defend legal rights.
Because provenance and authenticity records document the history of each numbered edition, some of these records may be retained for an extended period.
Information that is no longer reasonably required may be deleted, anonymized, or otherwise handled in accordance with applicable legal requirements.
13. Security
We use reasonable administrative, organizational, and technical measures appropriate to the nature of the website and the information we process.
The website is hosted using Squarespace and therefore also relies on the security measures provided as part of Squarespace's services.
Payment arrangements may also rely on security measures maintained by the financial institution or payment provider involved in a particular transaction.
No website, email system, financial system, or internet transmission method can guarantee absolute security.
Customers should use reasonable care when transmitting personal or financial information and should not send complete payment credentials through ordinary email.
14. International Visitors and Data Transfers
Mosarz LLC operates in the United States.
Squarespace and other service providers may process personal information in the United States or in other countries in which they or their service providers operate.
If applicable privacy law requires particular protections or safeguards for an international transfer of personal information, those protections will apply as required by law.
International purchasers should also be aware that personal information necessary for shipping or customs clearance may be provided to carriers, customs intermediaries, or governmental authorities in the destination or transit country.
15. Your Privacy Rights
Depending on where you live and the circumstances of the processing, you may have rights concerning your personal information.
These may include rights to request:
access to personal information;
correction of inaccurate information;
deletion of certain information;
a copy or portability of certain information;
restriction of certain processing;
objection to certain processing;
withdrawal of consent where processing is based on consent; or
an available opt-out from certain uses or disclosures.
Not every right applies in every jurisdiction, and legal exceptions may permit or require us to retain certain information.
For example, a deletion request may not require us to delete information that must reasonably be retained for accounting, tax, fraud-prevention, legal, authenticity, or provenance purposes.
Privacy requests may be sent to:
We may take reasonable steps to verify the identity or authority of the person making a request before accessing, disclosing, correcting, or deleting personal information.
16. Children
This website and the purchasing process for The Silent Oracle are intended for adults.
We do not knowingly seek personal information from children under 18 for the purpose of purchasing The Silent Oracle.
If you believe that a child has improperly submitted personal information through the website, please contact:
17. Third-Party Websites and Services
The website may contain links to third-party websites or may rely on third-party services.
Those third parties may maintain their own privacy policies and information practices.
Mosarz LLC is not responsible for the privacy practices of an independent third-party website or service, and visitors should review the applicable third party's privacy information where appropriate.
18. Changes to This Policy
We may update this Privacy and Cookie Policy when our website, service providers, purchasing process, legal obligations, or privacy practices change.
The effective date at the top of this policy identifies the current version.